Ukemochi

Privacy Policy

Privacy Policy – Ukemochi

Effective Date: April 10, 2025

Ukemochi is a specialty provider of authentic homemade kimchi and other food products, offering both in-house dining and online retail options. We are a restaurant and food products provider under AVRINA LANKA (PVT) LTD, dedicated to delivering high-quality fermented foods and fresh ingredients. Our website address is: https://ukemochi.online, where we offer customers a wide range of traditional and innovative food products for purchase online.

1. Who We Are

Ukemochi is a specialty online store offering authentic, homemade kimchi and fermented products. Our website address is: https://ukemochi.online and we operate under AVRINA LANKA (PVT) LTD.

2. What Data We Collect

We collect the following personal data when you browse, register, or place an order:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information (processed securely via third-party providers)
  • IP Address and Browser Information
  • Product Preferences and Purchase History

3. How We Use Your Information

To engage with you on social media and via targeted advertising (e.g., Facebook, Instagram).

  • Legal Compliance: To comply with applicable laws and regulations.
  • Order Processing & Delivery: To fulfill and ship your orders.
  • Customer Support: To provide assistance with your inquiries, returns, and exchanges.
  • Marketing & Communications:
    • To send you marketing emails, promotions, product updates, and news.
    • To engage with you on social media and via targeted advertising (e.g., Facebook, Instagram).
    • To share your data with third-party marketing platforms for targeted social media and digital marketing campaigns, enhancing your shopping experience.
  • Improvement & Customisation: To enhance your shopping experience through personalised recommendations based on your previous purchases and preferences.
  • Legal Compliance: To comply with applicable laws and regulations.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies for:

  • Maintaining login sessions and shopping cart functionality.
  • Analyzing your browsing behavior to offer tailored product recommendations.
  • Improving website performance and user experience.

You can manage cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies.

5. Data Sharing with Third Parties

We may share your personal data with third-party service providers to help us operate our website, process payments, and provide services, such as:

  • Payment Processors (e.g., credit card companies, PayPal)
  • Delivery Partners (e.g., courier services, shipping companies)
  • Third-Party Marketing Platforms (e.g., Google, Facebook, Instagram) to send you targeted advertisements, updates, and promotional content.
  • Analytics Services to help us understand website traffic and improve user experience.

We do not sell your data to any third parties but may share it for the purposes outlined above.

6. Social Media Marketing

We may use your data for social media marketing purposes, including but not limited to:

  • Running targeted ad campaigns on platforms such as Facebook, Instagram, and Google Ads.
  • Using third-party advertising platforms to present ads that may be relevant to you based on your browsing and purchasing behavior.

By interacting with our social media content, you consent to the use of your data for these marketing purposes.haring with Third Parties

7. Embedded Content

Our website may include embedded content from third-party websites, such as videos, social media posts, or external articles. Embedded content from other websites behaves in the same way as if the visitor has visited the third-party website directly. These websites may collect data, use cookies, and track your interactions.

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal obligations. For example, if you leave a comment, the comment and its metadata will be retained indefinitely.

If you register an account, we store the personal information you provide in your user profile. You can access, update, or delete your personal information at any time.

9. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectify: Update any incorrect or incomplete data.
  • Erase: Request that we delete your personal data, subject to legal exceptions.
  • Withdraw Consent: You can withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us at info@avrinalanka.com.

10. Policy Updates

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. When we update the policy, we will post the revised version on this page and update the Effective Date accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.Marketing

11. Data Protection & Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. International Data Transfers

As an online store, we may process and store your data in servers located outside your country of residence. By using our website, you consent to the transfer of your data across borders as required for processing and compliance with our business operations.

13. Contact Information

If you have any questions or concerns about this Privacy Policy, or wish to exercise any of your rights, please contact us:

AVRINA LANKA (PVT) LTD
34A St. Slyvesters Road, Mt. Lavinia, Sri Lanka
Email: info@avrinalanka.com
Website: https://ukemochi.online